Privacy Policy

Nyvex provides web development, UI/UX design, SEO, social media and affiliate marketing, server setup, and ongoing maintenance services. This Privacy Policy explains what personal information we collect through our website and services, why we collect it, and the choices you have.

By using our website or contacting us, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our website.

We only collect information that helps us respond to you and deliver our services. This falls into three categories:

• Information you give us: your name, email address, phone number, the service you are interested in, and any project details you submit through our contact form or send us by email.
• Information collected automatically: basic technical data such as your browser type, device type, approximate location derived from your IP address, pages visited, and referring website.
• Project information: files, content, credentials, and access you share with us so we can carry out work you have engaged us for.

We use the information we collect to:

• Respond to your enquiries, prepare proposals, and provide quotes.
• Deliver, maintain, and support the services you have engaged us for.
• Send project updates, invoices, and service-related communications.
• Improve our website, offerings, and customer experience.
• Comply with our legal, tax, and accounting obligations.

Where applicable law requires a legal basis for processing, we rely on your consent when you submit an enquiry, on the performance of a contract when we deliver services to you, on our legitimate interest in operating and improving our business, and on compliance with legal obligations where we are required to retain records.

Our website may use cookies and similar technologies to remember your preferences and to understand how visitors use the site. Analytics cookies help us see which pages are useful so we can improve them; they do not identify you personally.

You can block or delete cookies in your browser settings at any time. Some parts of the site may not function as intended if you do.

We do not sell, rent, or trade your personal information. We share it only where necessary:

• With trusted service providers who help us operate our business, such as email delivery, form handling, hosting, and analytics providers, and only to the extent required to perform their function.
• With third-party platforms you have asked us to work with on your behalf, such as advertising or hosting accounts.
• Where we are legally required to do so, or to establish, exercise, or defend our legal rights.

We keep enquiry information for as long as needed to respond to you and to maintain a record of our communications. Client and project information is retained for the duration of our engagement and for as long as required afterwards to meet legal, contractual, and accounting obligations. When information is no longer needed, we delete it or anonymise it.

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. This includes encrypted connections, access controls, and limiting access to team members who need it.

No method of transmission or storage on the internet is completely secure, so while we work hard to protect your information, we cannot guarantee absolute security.

Depending on where you live, you may have the right to access the personal information we hold about you, to request that it be corrected or deleted, to object to or restrict how we process it, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

Our website and portfolio may link to sites we do not operate. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies before sharing information with them.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.